Privacy Policy

Privacy Policy

 

At CleanCarts.us, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit and use our website, cleancarts.us. By using our website, you agree to our practices regarding information collection and use, as described in this policy.

Important Regulatory Note: As a provider of cannabis THC products, CleanCarts.us operates in strict compliance with all applicable state and local laws and regulations. We do not knowingly collect information from or sell products to individuals below the legal cannabis consumption age in their jurisdiction.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: We may collect personally identifiable information you voluntarily provide, such such as your name, email address, shipping address, billing address, phone number, and payment information. Please note that your payment details are processed securely by third-party payment processors; we do not store full credit card details on our servers. You might also provide other information when contacting customer service, participating in surveys, or creating an account.
  • Usage Data: We may also collect information about how you access and use our website (“Usage Data”). This includes details like your computer’s Internet Protocol (IP) address, browser type and version, the pages you visit on our site, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and hold certain information.
    • Cookies: These are small data files placed on your device.
    • Web Beacons: Also known as clear gifs or pixel tags, these are small electronic files that help us count users who have visited pages or opened emails, track website popularity, and verify system integrity.
    • Other Tracking Technologies: This may include tags and scripts used to collect and track information, and to improve and analyze our service. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you don’t accept cookies, some parts of our website may not function correctly.

2. How We Use Your Information

CleanCarts.us uses the collected data for various purposes:

  • To provide and maintain our website and services.
  • To process your orders and transactions.
  • To manage your account and provide customer support.
  • To notify you about changes to our services.
  • To allow you to participate in interactive features of our website when you choose to.
  • To improve our website, products, and services (e.g., by analyzing usage trends and preferences related to cannabis THC products).
  • To monitor the usage of our website.
  • To detect, prevent, and address technical issues.
  • To send you promotional offers, newsletters, or other information that may be of interest to you, based on your preferences. You can opt-out at any time from marketing communications.
  • To conduct research and analysis.
  • To comply with age verification requirements for cannabis THC products.

3. Disclosure of Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may employ third-party companies and individuals to help us operate our website and services (e.g., secure payment processing, shipping of cannabis THC products, web hosting, data analysis, email delivery, age verification services). These third parties only access your personal information to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.
  • For Business Transfers: If CleanCarts.us is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
  • Other Lawful Disclosures: We may disclose your personal information where required to do so by law or in response to valid requests by public authorities (e.g., a court, law enforcement, or government agency, especially concerning cannabis regulations). We may also disclose your personal data in the good faith belief that such action is necessary to:
    • Comply with a legal obligation.
    • Protect and defend the rights or property of CleanCarts.us.
    • Prevent or investigate possible wrongdoing in connection with the website.
    • Protect the personal safety of users of the website or the public.
    • Protect against legal liability.
    • Ensure compliance with age restrictions and other regulations pertaining to cannabis THC products.

4. Security of Your Information

The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

6. Age Restriction / Children’s Privacy

Our website and products are strictly not intended for use by anyone under the legal cannabis consumption age in their jurisdiction (e.g., 21 years of age in many regions). We do not knowingly collect personally identifiable information from anyone under the legal age. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from individuals under the legal age without proper age verification and parental consent (where applicable), we will take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page. We will also aim to let you know via email and/or a prominent notice on our website, prior to the change becoming effective, and will update the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.